54 pages tagged with Information communication technology (ICT)
Railway Guardian safe rail travel app
Combines tools to support safer travel across Transport for London (TfL) and the rail network in England, Scotland and Wales.
Content Guru services
Introducing a new telephone platform to improve performance around managing and meeting 999 and 101 demand.
Contact management – iHub
Using a robotic automated system to reduce time and human resources spent on receiving contact from the public.
Initial Contact Enquiry (ICE) for call handling
Creating a search tool to support call handlers in risk assessments.
Contact management quality assurance process
Ensuring optimal deployment of appropriate resources during operational activities while maintaining compliance with corporate standards.
Using simulation software to plan for demand, resource and business processes
Using visual models to plan how to respond to different demand, resourcing and process scenarios in policing.
QueueBuster call-back for 101 calls
A technological call-back system that allows 101 callers to hang up the phone and keep their place in the queue for the police.
Auto-redaction of text for transfer to the Crown Prosecution Service
Embracing new technologies to solve the problem of text redaction.
Railway Guardian – British Transport Police
A mobile app to address violence and intimidation against women and girls on the rail network.
ID scan for identifying people banned from licensed premises
ID scanning technology for late-night licensed premises pubs and clubs, linking information about banned people and night-time economy venues.
Crime hot spots mobile phone app
An application that directs officers to geographical locations with high concentrations of serious violence.
Echo – feedback from callers, victims, residents and employees
Using a platform to capture and analyse large volumes of customer feedback, gathered through conversational SMS and a bespoke website.
ViSOR system administrator
Create and manage user accounts within the Violent and Sex Offender Register (ViSOR).
Wifi – advanced
Build on knowledge from the three day wifi course, focusing on understanding more complex data sets and functionality.
Wifi – three day
Understand how multiple wifi evidential sources and wifi associated technologies can assist within investigations.
Vehicle theory
Understanding the basic operation of vehicle telematics and infotainment systems.
Internet intelligence investigation (III) investigator learning programme
Safely and lawfully gather information and intelligence from internet sources.
High tech crime scene searching
Equip investigators with the knowledge and skills to recover, handle and preserve electronic evidence.
Field search course
Interrogate a computer with limited technical knowledge.
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