Using structured problem-solving to deal with local priorities, working collaboratively with communities and, where appropriate, private, public and voluntary sector partners.
First published
Written by College of Policing
Neighbourhood policing
Solving problems – guideline
Essential elements include:
- a focus on proactive prevention
- systematic use of a structured problem-solving process, such as SARA (scanning, analysis, response, assessment)
- detailed problem specifications based on multiple sources of information
- involving communities in each stage of the problem-solving process
- using evidence-based and innovative responses that target the underlying causes of problems and are tailored to local context
- routinely assessing the impact of responses and sharing good practice
- integration with other parts of the organisation to support its delivery
- working with partners (eg, by sharing data and analytical resource and delivering responses)
Problem-solving in neighbourhoods should:
- enable police and partners to address long-term issues affecting communities and provide reassurance
- reduce demand on the police service and partners
Empirical evidence
Good
Practitioner evidence
Available