Information about the role of a commander, including the role purpose, key responsibilities and the skills required.
About the role
A commander is a Metropolitan Police Service core position within policing. It's a force leader role in the policing professional profiles.
Role purpose
The commander is directly accountable for leading and commanding the operational policing responses within their designated area of responsibility or specialism.
They are responsible for reviewing and driving culture and performance within their designated area of responsibility or specialism to provide a professional, effective and efficient policing service in line with the direction and vision of the Metropolitan Police Service (MPS).
In collaboration with other chief officers, the commander is responsible for setting standards, direction and culture for the MPS. This builds public and organisational confidence and trust and enables the delivery of a professional, effective and efficient policing service.
The commander contributes to the development of regional and national policing within a specific area of expertise and may be accountable for national operations or standard setting.
Key responsibilities
Key responsibility statements show the accountabilities for someone in this role. They focus on what is done, not how it is done.
- Leading the implementation of the organisational and operational strategy for the MPS, in alignment with wider plans and objectives such as the Police and Crime Plan for London 2022 to 2025 and Strategic Policing Requirement 2023 to provide an effective and efficient policing service that meets current and future policing demands.
- Supporting management board to lead the MPS, embedding and role modelling the organisational culture, promoting values, ethics and high standards of professional conduct. Improving employee engagement to enable a fair, effective and professional service.
- Developing operational plans in collaboration with chief officers, ensuring resources are in place to enable the effective implementation of the service delivery plan within own area of responsibility or specialism.
- Leading major change projects to enhance productivity, value for money and enable continuous improvement of effective policing practice across the service.
- Leading, inspiring, motivating and engaging a team of senior policing professionals, promoting workforce wellbeing and inclusivity. Facilitating impactful professional development and performance management to create an empowered team that are representative of the public they serve and can effectively enable the achievement of the MPS objectives.
- Being responsible for the delivery of MPS operational strategies and policing responses and investigations across their function, business area or specialism to ensure an efficient policing service which enables effective law enforcement and public protection.
- Identifying, mitigating and managing serious threat, risk and harm within own area of responsibility or specialism. Assessing the potential for financial, community confidence and political impact across the whole of the MPS. Where appropriate providing operational information to management board to ensure a cohesive, efficient organisational response to serious risks.
- As a chief officer and part of the on-call team, leading and commanding the operational policing response to particularly high risk, high-profile, pan-London and/or cross-organisational major events and serious investigations. Setting strategic objectives and priorities, assessing and managing threat and risks and directing the deployment of resources to ensure an appropriate and effective response in line with legal and service requirements.
- Effectively measuring, evaluating and reporting on performance within own area of responsibility or specialism. Utilising findings to drive improvements in service delivery.
- Being MPS, regional or national lead on multiple portfolios, potentially unrelated to own area of responsibility or specialism. Developing national thinking and driving procedural or policy change to enable the continuous improvement of effective policing practice.
- Representing the MPS, adhering to the principle of operational independence. When required liaising with the Mayor’s Office for Policing and Crime to provide operational information in relation to own area of responsibility or professionalism to enable the Mayor to provide public assurance.
- Developing and maintaining strategic relationships with local and regional partners. Effectively influencing and collaborating to enable the achievement of objectives for own area of responsibility or specialism to improve public safety and build trust and confidence in policing.
- Representing the MPS at a local, regional and national level to the public, media and other external stakeholders to support the Commissioner and management board. Promoting visibility, connecting with the public and building confidence in policing.
- Effectively managing and encouraging development, change and innovation, ensuring enhanced productivity, value for money and continuous improvement in evidence-based policing.
Competencies, values and core skills
The competency and values framework (CVF) provides clear expectations for everyone working in policing. It describes the behaviours required by police officers and staff to be effective in their roles and uphold the Code of Ethics for policing.
Competencies
The CVF has six competencies, which are split into levels. These levels can be used flexibly to allow for a better fit with frontline and non-frontline policing roles, and at different levels of seniority. This ensures that there is consistency throughout all the policing professional profiles. Some roles may contain different CVF levels due to the specialist nature of the role. Those working at higher levels should also fulfil the requirements of the lower levels.
This role should be operating at or working towards the following competencies.
- We are emotionally aware – Level 3: senior manager or executive
- We take ownership – Level 3: senior manager or executive
- We collaborate – Level 3: senior manager or executive
- We support and inspire – Level 3: senior manager or executive
- We analyse critically – Level 3: senior manager or executive
- We are innovative and open-minded – Level 3: senior manager or executive
Values
The CVF has three values that apply to everyone in policing, regardless of their role or seniority.
Core skills
All roles in policing have nine core skills in common. These are split into levels that represent the different levels of policing. This role should be operating at or working towards the following core skills.
Education, qualifications and experience
Previous education, qualifications and experience
- Successful completion of the College of Policing's executive leaders programme (ELP) or successfully completed the senior police national assessment centre (senior PNAC) and the strategic command course prior to 2023.
- Successful completion of the A7 authorising officer’s course.
- Wide ranging operational law enforcement experience.
- A demonstrable track record of successful experience of working at a strategic level, including the leadership of law enforcement officers and staff at senior leadership level.
- Experience of successfully engaging with and influencing multi-agency partnerships.
- Experience of embedding an effective performance management framework.
- Experience of implementing successful organisational development, change and innovation.
- Experience of management of significant budgets.
- Up to date operational or technical policing knowledge.
- Knowledge of developing legal, political, economic, social, technological, and environmental factors and an understanding of the implications for strategic planning.
- Knowledge of relevant local, regional and national policies, strategies and initiatives and an understanding of the implications within the policing context.
Skills
This role requires the following skills:
- managing substantial financial, people and material resources
- demonstrating commercial acumen to balance complex, competing resource demands by making appropriate risk-based decisions within the available budget
- managing strategic organisational change that reshapes the services or functions delivered by the service, to deliver appropriate responses to emerging trends and issues
- analysing a wide range of information to identify emerging trends and issues and using these to inform strategic planning
- operating with sound political astuteness, able to negotiate the internal and external political landscape effectively
- using a wide range of highly effective communication and influencing techniques and methods to successfully negotiate, collaborate and influence change at senior levels and across a diverse range of stakeholders
- building and maintaining stakeholder relationships, being able to resolve issues and to reconcile conflicts of interest
- leading, developing and inspiring people, engaging a diverse range of teams with strategic priorities, values and behaviours
- reflecting on and holding themselves, individuals and the organisation to account for performance and behaviours
- identifying, commissioning and implementing new or improved technologies and services that have a transformational impact on force service delivery and/or cost
Continuing professional development
Continuing professional development (CPD) enables everyone in policing to develop and gain recognition for their professional skills, knowledge and competence. CPD ensures that we continue to provide high-quality policing to keep the public safe and help to drive career aspirations. Discussion of CPD is usually included as part of professional development review (PDR)conversations.
Learning and accreditation
- Complete all annual and mandatory training to retain occupational and operational accreditation.
- Any exemptions to learning and accreditation requirements are at chief constable discretion, in line with the local force policy.
Professional development
This role should consider the following CPD:
- role modelling continuing professional development and leading by example by sharing learning and reflections to support the professionalisation of the police service
- maintaining knowledge of strategic leadership and management theory and continually reflecting on practical application in the operational policing context
- attending bi-annual national chief constable CPD events
- participating in coaching and/or mentoring opportunities for self and others to use and share the learning to inform own and others’ approach to leadership, management and policing
- participating in and contributing to serious case reviews and Independent Office for Police Conduct (IOPC) investigations to ensure the force meets and maintains professional standards
- completing all annual and mandatory professional development
Related roles
Post holders are also likely to take on an operational specialist role. Please see the appropriate policing professional profile.