65 pages tagged with Community engagement
Uniform and appointments
PCSOs should be recognisable to the public as police staff but visibly distinct from regular police officers.
Legislation and powers
Chief officers must decide which powers they wish to designate to their PCSOs.
Operational deployment
PCSO contribute to the policing of neighbourhoods through highly visible targeted patrols to reassure the public.
Training and development
Forces have a clear duty of care to ensure that all PCSOs can fulfil their role and that they are trained effectively.
Recruitment and employment
The recruitment of police staff and their terms and conditions is a local matter for chief officers and Police and Crime Commissioners.
Duties
PCSOs should be fully included in the work of the neighbourhood policing team (NPT) wherever possible.
Finance
Chief officers and police and crime commissioners freedom and flexibility to make decisions regarding resourcing in their force areas.
Role and purpose
The role and purpose of a Police Community Support Officer (PCSO).
Introduction
Meeting the challenges of modern policing and the changing nature of crimes
What works: tackling police wrongdoing
Exploring the impact of tackling police wrongdoing on public perceptions.
What else matters
Other considerations when looking at strategies to improve police perceptions.
Definitions
Defining the terms satisfaction, trust, legitimacy and confidence.
Trends
Trends in satisfaction, trust and confidence over the past 20 years.
What works: implementing neighbourhood policing
Exploring the impact of implementing neighbourhood policing on public perceptions.
What works: policing with procedural and distributive justice
Exploring the impact of policing with procedural and distributive justice on public perceptions.
What works: improving police contact with victims
Exploring the impact of improving police contact with victims on public perceptions.
What works: improving police contact with suspects
Exploring the impact of improving police contact with suspects on public perceptions.
Improving public confidence in the police - Guidance overview
Supporting senior police leaders and police and crime commissioners to reduce serious harm and increase public confidence in policing.
Virtual volunteers – solution-oriented policing
An online engagement platform to increase the number and diversity of volunteers who assist the police.
Echo – feedback from callers, victims, residents and employees
Using a platform to capture and analyse large volumes of customer feedback, gathered through conversational SMS and a bespoke website.
Do not provide personal information such as your name or email address in the feedback form. Read our privacy policy for more information on how we use this data