Developing the capabilities of force incident managers and control room supervisors to ensure effective leadership during routine, major, and critical incidents.
Introduction
This training is for force incident managers (FIM) and control room supervisors, traditionally inspectors or chief inspectors, but also police staff in equivalent supervisory roles, who are responsible for:
- initial assessment and grading the seriousness of the crime and incidents
- planning, managing and monitoring operational activity
- deploying resources to both major and non-major incidents, including critical incidents
Force incident managers decide on the most effective initial (tactical) police response. This course will equip learners with the skills, knowledge and understanding of processes and procedures carried out during all types of incidents, including major and critical ones, where they are expected to take initial command in their force’s control room. Learners will gain an understanding of:
- what major and critical incidents are
- decision making, the national decision model (NDM) and the joint decision model (JDM)
- joint emergency services interoperability principles (JESIP), the importance of interoperability and the principles of shared situational awareness, including knowledge of the key roles, functions and communication principles
Objectives
This course enables users to:
- describe what constitutes a major or critical incident and explain the role of the FIM within the incident
- describe the importance of effective liaison and working relationships between the FIM and internal, external partners and stakeholders
- demonstrate effective initial management of prevalent incidents, including siege, CBRN (chemical, biological, radiological and nuclear) and missing persons
- explain the handover of duty process
Key topics
This course covers:
- major and critical incidents
- command structures
- JESIP and M/ETHANE principles
- mass casualty
- internal and external partnership working, including the role of a national inter-agency liaison officer (NILO)
- suspicious deaths
- kidnapping
- CBRN
- bomb threats
- high-risk missing persons
- recording rationale and handovers
| Prerequisites |
|
|---|---|
| Practitioner group |
Delegates are police officers and staff equivalent who are preparing to be, or are in post as, a force incident manager or staff supervisor. All new force incident managers are required to complete the course, while existing FIMs are encouraged to attend to enhance their own knowledge and skills. |
| Duration |
The course has a requirement for approximately four hours of pre-course work. This includes e-learning and becoming familiar with national guidance. More details will be provided on enrolment. The course is delivered in-person through a combination of facilitated discussions, guest speakers, an immersive learning exercise and support from subject matter experts. |
| Accreditation |
No
Accreditation notes:
Accredited initial firearms commander |
| Cost |
£565.00 (plus accommodation) for Home Office forces. Non-Home Office forces please enquire by emailing deliveryadmin@college.police.uk |
| Course contact |
All courses are subject to cancellation if minimum numbers are not achieved.
There may be opportunities for the training to be delivered locally at an additional cost. However, this is dependent on there being sufficient local or regional demand. Enquiries should be made by emailing deliveryadmin@college.police.uk.
Course structure
Day one
Understanding the role of a force incident manager, through scenario-based learning, understanding the principles of dealing with the initial phase of a major incident. Utilising the principles of JESIP and METHANE.
Day two
Develop an understanding of the role of force incident manager in dealing with a wide range of incidents, including bombs and suspicious packages, high‑risk missing persons and other incidents requiring tactical command approaches to incident management. Gain an understanding of how and when to record decision‑making rationale. External speakers will provide greater insight into the roles of our emergency partners, such as fire and ambulance services.
Day three
An immersive exercise using the Hydra immersive learning system, where delegates work their way through a realistic day of a force incident manager.
Day four
Debrief the immersive learning exercise, understand the role of the international tactical adviser, and further develop awareness of drones, NPAS, kidnap and siege incidents. The day concludes with portfolio development.